AsyntAI

What Is AsyntAI?

AsyntAI is a no-code AI chatbot platform built for business websites. It crawls your site's pages, product descriptions, and uploaded documents into a knowledge base, then powers a chat widget that answers visitor questions with accurate, contextual replies — and can proactively engage people when they land on your page.

The pitch is conversion: instead of static FAQs, visitors get an assistant that knows your catalog, shows product cards and images inside the conversation, collects emails and phone numbers as leads, and even answers phone calls through a voice agent on higher plans. Chat logs and analytics reveal what customers ask about, and knowledge-gap detection flags the questions the AI could not answer.

It suits small and mid-sized businesses, online stores, and agencies that want round-the-clock customer engagement without hiring support staff. The platform is freemium: a free plan covers 50 AI replies a month for one website with no card required, while paid tiers scale replies, websites, and crawled pages, and unlock voice calling, messaging integrations, and white-labeling.

Key Features

1. Website crawling knowledge base

AsyntAI crawls your site's pages plus uploaded documents into a searchable knowledge base — up to 50 pages on the free plan, up to 5,000 on Pro — that the chatbot draws on for every answer.

2. Voice agent for phone calls

On higher plans the AI answers incoming calls to your Twilio-connected phone numbers and talks to visitors by voice inside the chat widget, with included voice minutes and each spoken answer counting as one AI reply.

3. Human takeover and live monitoring

Watch conversations in real time, take control of any chat when a visitor asks for a person, and get notified on escalations or AI-detected sales opportunities.

4. Messaging and app integrations

Connect the same AI to Instagram DMs, Facebook Messenger, WhatsApp, and Discord, plus 6,000+ apps through Zapier and a REST API.

5. Lead capture and product cards

Collect emails and phone numbers with optional form fields, display product cards and images inside replies, and embed booking calendars or maps in the conversation.

6. Chat analytics and knowledge gaps

Review chat logs, see topic-level analytics and daily email summaries, and let the AI flag where it lacked knowledge so you can improve the answers.

7. White-label and localization

Translate the widget into 32 languages, remove all Asyntai branding, set data-retention policies, and give agency clients their own white-label dashboards.

Frequently Asked Questions

How does AsyntAI learn about my website?

You point it at your site and it crawls the pages you select — up to 50 on the free plan, up to 5,000 on Pro — plus documents you upload, building a knowledge base the AI answers from.

Can the chatbot answer phone calls?

Yes, on the Standard and Pro plans: a voice agent answers calls to your Twilio-connected phone numbers and talks to visitors inside the chat widget, with a set number of voice minutes included each month.

What happens when the AI can't answer a question?

Knowledge-gap analysis flags where it fell short, and escalation settings let visitors request a human — you get notified and can take over live, or the AI creates a support ticket for follow-up.

Does it work with WhatsApp and Instagram?

Yes. Paid plans connect the same AI to Instagram DMs, Facebook Messenger, WhatsApp, and Discord, so one knowledge base serves every channel your customers use.

Can visitors upload images in chat?

On supported plans, image vision lets customers upload photos for troubleshooting, bug reports, or visual help, and the AI responds with that visual context included.

Do I need to code to install AsyntAI?

No. The platform is no-code: add the widget to your site with an embed snippet, and use custom tools or the REST API only if you want deeper integrations.

Conclusion

AsyntAI suits businesses wanting their website to sell and support around the clock without building anything custom. The crawled knowledge base keeps answers grounded in your actual content, the analytics and knowledge-gap reports make it improvable, and the voice agent plus messaging integrations extend it beyond the website. Start on the free plan to test it against your real visitor questions.